01Introduction
Introduction
Mino Labs ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. Please read this policy carefully.
02Information We Collect
Information We Collect
Personal information. When you create an account, place an order, or contact us, we may collect:
- Full name
- Email address
- Billing and shipping address
- Payment information (processed securely; we do not store full card numbers)
- Phone number (if provided)
- Account credentials (email and encrypted password)
Automatically collected. When you visit our Site, we may automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website
- Device identifiers
03How We Use Your Information
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Create and manage your account
- Communicate with you about orders, products, and services
- Send transactional emails (order confirmations, shipping updates)
- Improve our website, products, and customer service
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
04Information Sharing
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: third-party companies that help us operate our business (payment processors, shipping carriers, email services). These providers only have access to the information necessary to perform their services.
- Legal requirements: we may disclose your information if required by law, court order, or government request.
- Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
05Data Security
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. Passwords are encrypted using industry-standard hashing algorithms. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
06Cookies and Tracking
Cookies and Tracking
Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:
- Essential cookies: required for the Site to function (session management, authentication).
- Analytics cookies: help us understand how visitors interact with our Site.
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
07Data Retention
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of 3 years for legal and compliance purposes.
08Your Rights
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at support@minolabsresearch.com.
09Children's Privacy
Children's Privacy
Our Site is not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If we become aware that we have collected information from someone under 21, we will take steps to delete it immediately.
10Third-Party Links
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
11Changes to This Policy
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated 'Last updated' date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.
12Contact
Contact
Questions or concerns about this Privacy Policy? Reach us at:
Mino Labs
30 N Gould St Ste N · Sheridan, WY 82801 · US
support@minolabsresearch.com
30 N Gould St Ste N · Sheridan, WY 82801 · US
support@minolabsresearch.com
